We are deeply committed to the care and well-being of our guests. Guests attending VStar Entertainment Group and Cirque du Soleil productions will be required to adhere to the COVID-19 policies/procedures of their venue. Select venues around the country are issuing mask mandates and/or are requiring proof of a COVID-19 vaccination or proof of a negative COVID-19 test prior to entry. To determine the admission policy of your venue, please visit their website.
Yes! VStar Entertainment Group and Cirque du Soleil will require all show staff, artists and technicians to be fully vaccinated prior to reopening. Additional safety measures include the following:
In the event of changes to our show schedule, guests will need to reach out to their original point of purchase to determine their policies with regard to show postponement or cancellation. The vast majority of venues will allow previously purchased tickets to be carried over for the newly rescheduled dates. If guests are unable to attend on the rescheduled dates, refunds will typically be issued within 30 days of the rescheduled dates being announced. To verify if this is the policy of your venue, please reach out to them prior to purchasing your tickets.
We continue to closely monitor the situation and assess the impacts on our touring calendar and international mobility, as we avoid high-risk areas and face border disruptions and mandatory quarantines in some parts of the world. We are collaborating daily with local authorities and our business partners and are working in concert with them to provide a work and performance environment that meets the highest standards of health and safety in an always evolving situation. In the event of changes in our show schedule, customers who purchased tickets will be notified by their original point of purchase. Additionally, we will be updating our website and Facebook pages should any changes occur.
In the event of changes to our show schedule, guests will need to reach out to their original point of purchase to determine their policies with regard to show postponement or cancellation. The vast majority of venues will allow previously purchased tickets to be carried over for the newly rescheduled dates. If guests are unable to attend on the rescheduled dates, refunds will typically be issued within 30 days of the rescheduled dates being announced. To verify if this is the policy of your venue, please reach out to them prior to purchasing your tickets.